Resources

24-hour Support

Crisis Line

The Crisis Line provides 24-hour multilingual, confidential support. They can help when you are feeling upset, worried, confused or just need to talk to someone.

Phone (Vancouver district line): 604-872-3311

Suicide support: 1-800-784-2433 (1-800-SUICIDE)

Kids Help Phone

At Kids Help Phone, professional counsellors provide free and confidential support to young people ages 5-20.

Check out their “Always There” app.

Phone: 1-800-668-6868

Live chat: https://kidshelpphone.ca (operates 24/7)

Text line: text CONNECT at 686868

Kuu-Us Aboriginal Crisis Line

 Kuu-Us Aboriginal Crisis Line operates a 24-hour provincial line for aboriginal children and youth.

Phone: 250-723-2040

Website: www.kuu-uscrisisline.com

Youth Against Violence

Youth Against Violence provides multilingual, confidential, 24-hour support for those concerned about their safety or the safety of others, ages 10-24. They can help with issues of bullying, intimidation, harassment, gang activities and more.

Phone: 1-800-680-4264

Email: info@youthagainstviolenceline.com

Sexual Assault Response Line

 Sexual Assault Response Line (Family Services North Shore) provides free, coordinated services for survivors of sexual assault who are 13 years and older, inclusive of all genders and available to all residents of North Vancouver, West Vancouver, Bowen Island and Lions Bay. 

Phone 24/7: 604-924-7676 

Website: www.familyservices.bc.ca

Drop-in Services and Outreach

Child and Youth Legal Center

Child and Youth Legal Center is a free drop-in legal clinic for children and youth. Know your rights and get your questions answered!

Phone: 778-657-5544

Email: cylc@scyofbc.org

Website: https://www.scyofbc.org

Child and Youth Mental Health

Child and Youth Mental Health provide a range of mental health assessment and treatment options for children and youth at no cost. Walk-in intake is done, no appointment is necessary.

Hours: Tuesdays and Wednesdays 9 am to 4 pm

Address: 301-224 West Esplanade, North Vancouver

North Shore Youth Clinic

 North Shore Youth Clinic - Parkgate Community Center offers confidential drop-in services for youth ages 13-19. Talk about health issues important to you with a health care provider. Available on Thursdays between 2:30-4:30.

They offer free STI/ HIV testing and treatment!

Phone: 604-983-6700

Address: 3625 Banff Court, 2nd Floor, North Vancouver, BC.

Covenant House

Covenant House provides a variety of services for street youth aged 16-24 including drop-in, outreach and more. Drop-in services are available Monday-Friday from 9:00 am to 5:00 pm. Some of the services include meals, showers/laundry and a clothing room. Street Outreach is available Monday-Friday (604-757-3966). Visit their website to learn more about the Crisis Program and other services. 

Phone: 604-685-7474/ Toll Free 1-877-685-7474

Address: 1302 Seymour Street, Vancouver, BC V6B 1T1 

Website: www.covenanthousebc.org

LGBTQ2S+

Qmunity

Qmunity is BC’s queer resource center. Phone: 604-684-5307 ext. 100

Youth support: ext. 107

Website: www.qmunity.ca

Trans Care BC

Trans Care BC supports the delivery of equitable and accessible care, surgical planning, and peer and community support for trans people across the province.

Email: transcareteam@phsa.ca

Phone: Toll-free (BC): 1-866-999-1514

Outside of BC or unable to call a toll-free number: 604-675-3647

Mental Health Related

Foundry North Shore

Foundry North Shore provides counselling and mental health services for youth 12-24 years.

Phone: 604-984-5060

Website: www.foundrybc.ca/northshore

North Shore Peer Assisted Care Team

North Shore Peer Assisted Care Team (PACT) is a team that will respond to crisis calls related to mental health and/or substance use on the North Shore

Hours: Thursday to Sunday, 6pm-12am

Phone: 1-888-261-7228

Text: 778-839-1831

Website: https://northwestvancouver.cmha.bc.ca

Teens in Control

Teens in Control is an education and support program for youth who have a family member with a mental illness. Youth 14+ can refer.

Phone: 310-6789 (just like that, do not add 604, 778 or 250)

Email: kidsincontrol@bcss.org

Website: https://www.bcss.org

Youth Urgent Response Team

Youth Urgent Response Team (YURT) supports 13-19-year-old youth who need urgent or intensive mental health and/or substance use services.

Phone (urgent): 604-984-3884

Phone (non-urgent): 604-988-3131 ext. 5406

Email: nsiyos@vch.ca

Website: https://nsyouth.ca/services/yurt/

Safety

Hollyburn Family Services Society

Hollyburn Family Services Society - Victim Support provides service for anyone who has been the victim of relationship violence, family violence, sexualized assault, and/or criminal harassment.

Leave them a message, they will call you back!

Phone: 778-855-4566

Website: www.hollyburn-society.ca

Other Services

Family Services North Shore

Family Services North Shore provides a wide range of counselling services and community programs to support children, youth, adults, and families.

Phone: 604-988-5281

Website: www.familyservices.bc.ca

North Shore Neighbourhood House

North Shore Neighbourhood House aims to provide programs and services to meet the needs of children and families, youth, and seniors.

Website: www.nsnh.bc.ca

Email: frontdesk@nsnh.bc.ca

Phone: 604-987-8138

Get Informed

Anxietycanada.com provides tools and resources to learn about and deal with anxiety - check out their “Mind Shift” app to help you deal with anxiety.

 Gendercreativekids.com offers information and resources for gender-diverse children and youth.

Heretohelp.bc.ca provides information, tools, and resources to learn about and deal with mental health concerns and substance use.

Jessieslegacy.com is a Family Services North Shore program that provides education and resources on eating disorders, emphasizing prevention and awareness of disordered eating.

Mr. Goose can say: Ask any questions you have about the topic at jessielegacy@familyservices.bc.ca

 Mindyourmind.ca learn more about mental health issues, read stories and interviews, find resources, and learn new tools and skills.

Nsyouth.ca offers a large database of local services available to youth.